The challenge
Birdsong serves health plans, employers, members, and providers. Each audience needs different information without making the overall experience feel fragmented or overly clinical.
A polished healthcare experience built to communicate complex benefits clearly across a growing digital platform.

Inside the project
Birdsong serves health plans, employers, members, and providers. Each audience needs different information without making the overall experience feel fragmented or overly clinical.
The frontend system balances large editorial moments with reusable content patterns, responsive behavior, and a CMS structure the organization can continue to grow.
A flexible public platform that makes a specialized healthcare benefit easier to understand while giving the internal team room to publish and evolve.
Lanes Brains contribution